FAQ

Absolutely. We are looking forward to it!

Please let us know beforehand and we will book your four-legged friend in for €15 per night. We keep bowls and handmade treats from a small bakery at Schluchsee ready. :)

We have baby cots and high chairs in all our houses. Let us know in advance if we can put one of these in your room before you arrive.

In our flats you will find a fully equipped kitchen or kitchenette. A cleaning cloth, dishwashing brush and sustainable dishwashing detergent from Everdrop are also provided. In the bathrooms you will find natural cosmetics (soap & shampoo) from Stop the Water While Using Me, as well as a hairdryer and towels. Bed linen and covers are also provided on the beds, of course.

With us, you can arrive whenever you want. Check-in is uncomplicated and contactless at the check-in terminal in the house. Here you can get your room card and start your adventure in the Black Forest. Should you have any difficulties, we will of course help you at any time.

You will find our cancellation conditions in the T&C's

You can arrive at our hotel from 3 pm. In order to prepare the rooms for the next guests after your stay, we kindly ask you to check out by 10 am.

In your flats you will find a QR code on the inside of the doors that leads to our app. Here, our team has compiled tips and recommendations for the area around each house.

Just write us an email and let us know what you want to have changed and when we can do it for you. We will then let you know the exact price.

For more information about the parking possibilities, please have a look at the page of the respective house.

Smoking is not allowed in our houses. You are welcome to smoke on the balcony/terrace.

We're sure to find a solution - just give us a call!

If you find that you have forgotten something at home, just send us an email to info@stuub.de and let us know exactly what it is. We will be happy to check if it has been found and send it to you.

If you find that you have forgotten something at home, please send us an e-mail to info@stuub.de.

Please state what you have forgotten and what it looks like, and last but not least where we can send it to you.

Great! Please let us know what. Send an email to info@stuub.de or give us a call. We are a young company and always grateful for feedback - it's the only way we can work on ourselves. 

If you liked it with us, we are of course also very happy about a rating on Google. :)